PeopleTide CRM

Developer portal

Build reliable connections with PeopleTide.

Use supported APIs, integration guides, and workflow recipes to bring customer events into PeopleTide and turn them into clear follow-up.

Updated 13 September 2026 · 4 min read

Choose a path

Start with the outcome you need.

Supported surface

A deliberately small external API.

The public API is for inbound integration events. Workspace and workflow administration remain protected product experiences; use the visual builders for those tasks instead of depending on internal application endpoints.

Before launch

Treat every integration as an operating system, not a one-time request.

  • Use a dedicated key with only the required scopes.
  • Retry only safe requests and preserve event identifiers.
  • Handle 401, 403, 429, and 5xx responses explicitly.
  • Test the connected workflow before publishing it.
  • Monitor delivery activity and rotate or revoke credentials when ownership changes.